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Find out what 2-1-1 does during times of crisis


What is 2-1-1

211 is an Information and Referral (I&R) Service that helps you find resources that may be able to assist you with health and social services. By dialing 2-1-1 (or 888 435-7565) in San Bernardino County, you will be assisted 24 hours a day, 7 days a week by bilingual staff (Spanish). If you need assistance in another language, 211 utilizes a translation line, available to communicate in over 150 languages.

2-1-1 Online Database

Link to for easy, convenient access to information for essential health and social services in San Bernardino County in the comfort of your home or office and in a click of a mouse.

Your United Way 2-1-1

It's Working!


Lisa, an elderly woman, was being physically abused by her care giver ans had received severe burns to her arm. She was extremely frightened and afraid to call Adult Protective Services (APS). Lisa had been given a 2-1-1 card from a concerned neighbor who had encouraged her to dial 2-1-1 and report what happened to her. Our 2-1-1 call specialist, Ana, was able to calm Lisa down and help her feel comfortable with the idea of reporting the abuse. But, Lisa was still too fearful to make the call herself so she asked Ana to do it for her. Ana called APS made the report and later learned that an investigation commenced immediately. When Ana phoned back to check her progress, Lisa was very grateful for the help.

Because of the investment that makes 2-1-1 possible, more abuse is reported and investigated. Our communities are safer. Our families and friends are healthier and happier.


2-1-1 Blue Book Directory

Purchase a 2-1-1 Blue Book Directory for direct access to a compilation of health and social service resources in San Bernardino County right at your fingertips.

2-1-1 Disaster Preparedness and Response

In a disaster, 2-1-1 is a critical public information tool that works closely with the San Bernardino Office of Emergency Services by providing the community with information such as road closures, where to get sandbags, and the location of evacuation centers.  By providing this service, 2-1-1 helps to divert these non-emergency calls from 911.  We also provide speakers for events, limited training on how to use the 2-1-1 database, and partnerships on community projects where the assets of 2-1-1 can be of broad benefit. 

Learn more about 2-1-1 San Bernardino County

by visiting their website:


Funded by

Bank of America
County of San Bernardino
Desert Communities United Way
First 5 San Bernardino
nland Empire United Way
United Way of Mojave Valley

















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